Six Sigma, gains and profits

From a quality approach to a client-focused management

Six sigma implementation, the expected gains ?

Most immediate gains

Cost reduction

• Reduction of non-quality costs such as discards, taking-back, alterations, customer returns as well as all non-quality inherent problems (wastes of time, miscommunications, process connections...)

• Better resources exploitation (processes optimization, optimal use of the machines and other equipments, improvement of cycle times : decrease of functioning cost combined with a better exploitation.)

Income improvement

• Better clients satisfaction therefore enforced customer loyalty programs, client earnings improvement, market share growth.

Continuous progress

• Better disposal for launching of large scale projects : new products or new processes.
• Establishing the management of a culture of measurement

Recommended reading

Six Sigma for Managers - Mc Graw Hill €- Greg Brue
Six Sigma for Managers introduces you to the fundamental concepts of Six Sigma and provides 24 basic points for spearheading a Six Sigma program in your workplace. Carefully walking you through every phase of a successful Six Sigma initiative, from establishing metrics to sustaining excellence, this results-based handbook shows you how to manage Six Sigma to reduce defects, cut costs, set business metrics, plan an implementation...
Bookstores online : www.amazon.fr, www.amazon.com, www.eyrolles.com

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